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Call History

Last 24 hours.

voice · inbound

10/15/2026, 1:42:00 PM · 8m 18s

appointment booked

Caller is shopping for a 2025 RAV4 Hybrid (XLE trim). Trading in a 2018 CR-V. Booked Saturday 10:30am test drive with Jordan in sales. Pre-qualified for financing through manufacturer program.

  1. AIThanks for calling Downtown Toyota. How can I help today?
  2. CallerHi, I'm looking at the RAV4 Hybrid. Do you have any XLE in stock?
  3. AIWe have three XLE trims on the lot right now. Would you like to come in for a test drive this weekend?
  4. CallerSaturday morning works.
  5. AIBooked Saturday 10:30am with Jordan. You'll get a text confirmation shortly.

voice · inbound

10/15/2026, 9:18:00 AM · 12m 11s

handoff requested

Returning customer Avery Chen asked specifically about used Camry pricing and financing for a co-signer scenario. AI handed off to Morgan in sales — sensitive credit topic.

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