Marcus Hill

Timeline

1. ✦

   Lead created from inbound call

   10/15/2026, 1:42:00 PM

2. ◉

   Inbound call — 8m 18s

   10/15/2026, 1:42:00 PM

   RAV4 Hybrid XLE inquiry

3. ✺

   AI handoff summary

   10/15/2026, 1:50:30 PM

   Caller is shopping for a 2025 RAV4 Hybrid (XLE trim). Trading in a 2018 CR-V. Booked Saturday 10:30am test drive with Jordan in sales. Pre-qualified for financing through manufacturer program.

4. ▤

   Test drive booked

   10/15/2026, 1:50:35 PM

   Saturday 10:30am with Jordan Reyes.

5. ▣

   Status → Appointment booked

   10/15/2026, 1:50:36 PM

6. ✉

   SMS from customer

   10/15/2026, 1:58:00 PM

   Confirmed! Can my wife join the test drive?